Cancellation Policy
The refund will be in the same currency used in the payment and at no interest. The company does not assume responsibility for the difference the local currency value due to fluctuation of exchange rates. Processing of cancellation must be done by formally writing to the Company. The request will be acted on in a working day except Sat/Sun and national holidays.
Cancellation timelines and refund
| 60 days pre-travel date |
85% amount will be refunded of the total package cost |
| 59-40 days pre-travel date |
60% amount will be refunded of total package cost |
| 39-25 days pre-travel date |
35% amount will be refunded of total package cost |
| 24-15 days pre-travel date |
20% amount will be refunded of total package cost |
| Less than 15 days |
No Refund |
Travel Documents It is the sole responsibility of the guest(s) to collect in time and hold valid travel documents and statutory clearances, such as passports, visas, confirmed air/rail tickets, insurance and medical insurance certificates, any other document used to confirm an arrangement with service provider and other statutory certificates, to enable him/her to travel on tour. It is the guest(s) responsibility to collect in time, the necessary travel documents or other documents from the booking office. Essential travel documents must be in the hands of the Owner at all times, and be ready in case of checks by local authorities.
Personal documents are non-transferable. The company will not accept request for help in replacing lost documents. If in the course of the tour, a guest(s) is refused entry by authorities due to missing personal document, the guest can not claim compensation from the company.
Privacy of Information:
We treat all information furnished by you as confidential and will exercise extreme discretion in using the information. However, we may be constrained to disclose the information furnished by you, if such disclosure is required by law or by an order of the court or the rules, regulations & enquiry by any govt./statutory agency having regulatory authority over the Company. The company also reserves the right to publish the guests’ photograph or group’s photograph taken during the tour.
